Refund policy
Returns
We want you to love your purchase! If for any reason you’re not satisfied, you can request a return within 14 days of receiving your order.
To be eligible for a return:
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The item must be unused, unworn, and in its original packaging.
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Proof of purchase (order number or receipt) is required.
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Items marked as final sale, clearance, or personalized cannot be returned.
To start a return, please contact us at [insert your support email] with your order number and reason for return.
Once your return is approved, we’ll provide instructions on how and where to send your item.
Refunds
After we receive and inspect your return, we’ll notify you about the status of your refund.
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If approved, your refund will be issued to your original payment method within 5–10 business days.
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Shipping fees are non-refundable.
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If the returned item shows signs of use or damage not caused by us, a partial refund or denial may apply.
Damaged or Defective Items
If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery with photos of the issue. We’ll replace the item or offer a refund at no additional cost.
Exchanges
We currently do not offer direct exchanges. To exchange an item, please return the original product for a refund and place a new order.
Cancellations
Orders can only be canceled within 12 hours of purchase. Once processing begins, cancellations are not possible.
Contact Us
If you have any questions about our return or refund process, please contact us at:
📧 troy@cornerstorecartel.com
🕒 Support Hours: 24/7